By: Ashlea Cartee
Last week, Socialcast released its latest feature, Socialcast Chat, providing users with a reliable and secure instant messaging tool. The new Socialcast Chat is updated to deliver a more lightweight and responsive chat tool that customers can use daily for business communication. Socialcast Chat is derived from the previously trusted Private Message feature, and now provides a seamless flow between web and mobile devices.
Socialcast Chat ensures a secure form of communication within Socialcast to quickly message a person or group without displaying messages in the community stream.… Read more »
As the community manager for a large enterprise social network (ESN) for a Fortune 100 company, it thrills me when leaders are interested in how they can use our internal network better in their role as leaders. Over the last few years at Humana, we have seen consistent growth in leader involvement in our Socialcast network called Buzz. It makes a difference that our President and CEO Bruce Broussard leads by example and is a very strong supporter of using such tools to accomplish the objectives of the business. He understands that being a social business internally helps align the company’s more than 50,000 employees toward a common goal, living common values.
I was invited a while back to speak to a group of leaders at Humana about how they might better use Buzz.… Read more »
Social Business Intelligence (SBI), Socialcast’s in-app analytics platform, is enabled for all Socialcast communities and has many great features that add tremendous value for community administrators.
Today, we would like to highlight some of the most useful SBI features that we think every admin should leverage to increase adoption and engagement in their Socialcast community.
The People Dashboard is a powerful tool to track community growth and adoption. This chart allows you to stay informed on community growth by looking at the number of invitations sent and new accounts created. You can easily see if your community is growing with increasing vigor or if you should take action to catalyze growth.… Read more »
With 2014 in our rearview mirrors, many workplace conversations are turning to performance reviews. Employees are racking their brains trying to document all of their accomplishments over the past 12 months, and people managers have the equally daunting task of acknowledging the successes of all of their direct reports. At VMware, we’ve developed an integration between Socialcast and Workday that is helping us to alleviate these very real pain points, and save countless man hours in the process.
By integrating our 18,500-member Socialcast community with our HR platform, we’ve made it easy for both employees and people managers to account for all of the hard work performed across the organization over the course of the year.
Socialcast comes built with a feature called Thanks, which allows members of the community to publicly recognize others for exemplary work by sending them a personalized badge.… Read more »
The momentum for enterprise social networking continues to build. Analysts like Gartner and Forrester who cover the space along with a number of high-profile thought leaders such as McKinsey Global Institute have validated that companies are increasing their investment in social tools and technologies in the workplace.
I am continually impressed by the various ways our customers are using Socialcast – many times it is in ways that we had not initially envisioned. There is still quite a bit of skepticism regarding the actual business value of enterprise social networks. This stems primarily from ROI-driven approaches to software investment, which is fairly easy to calculate when evaluating software that automates business processes.… Read more »