As the community manager for a large enterprise social network (ESN) for a Fortune 100 company, it thrills me when leaders are interested in how they can use our internal network better in their role as leaders. Over the last few years at Humana, we have seen consistent growth in leader involvement in our Socialcast network called Buzz. It makes a difference that our President and CEO Bruce Broussard leads by example and is a very strong supporter of using such tools to accomplish the objectives of the business. He understands that being a social business internally helps align the company’s more than 50,000 employees toward a common goal, living common values.
I was invited a while back to speak to a group of leaders at Humana about how they might better use Buzz.… Read more »
Social Business Intelligence (SBI), Socialcast’s in-app analytics platform, is enabled for all Socialcast communities and has many great features that add tremendous value for community administrators.
Today, we would like to highlight some of the most useful SBI features that we think every admin should leverage to increase adoption and engagement in their Socialcast community.
The People Dashboard is a powerful tool to track community growth and adoption. This chart allows you to stay informed on community growth by looking at the number of invitations sent and new accounts created. You can easily see if your community is growing with increasing vigor or if you should take action to catalyze growth.… Read more »
With 2014 in our rearview mirrors, many workplace conversations are turning to performance reviews. Employees are racking their brains trying to document all of their accomplishments over the past 12 months, and people managers have the equally daunting task of acknowledging the successes of all of their direct reports. At VMware, we’ve developed an integration between Socialcast and Workday that is helping us to alleviate these very real pain points, and save countless man hours in the process.
By integrating our 18,500-member Socialcast community with our HR platform, we’ve made it easy for both employees and people managers to account for all of the hard work performed across the organization over the course of the year.
Socialcast comes built with a feature called Thanks, which allows members of the community to publicly recognize others for exemplary work by sending them a personalized badge.… Read more »
Yesterday, I spoke at the 2014 Strata conference in Santa Clara alongside a brilliant and like-minded data scientist, Kim Stedman. Every year the conference brings together the top minds in the data world to talk about the most important issues companies are facing. In past years, there has been a strong focus on new technologies like Hadoop, that are enabling organizations to store, process and analyze vast quantities of data. While these tools are exciting things to talk about, we are seeing a shift back to the fundamentals of data, and the most important question of how to get value from the data that we capture and store. After all, the tools are a moot point if we don't know how to make data work for our organizations.… Read more »
Gallup has been conducting an ongoing study of employee engagement in the American workplace. The latest report, looking at data from 2010 to 2012, shows the number of “not engaged” or “actively disengaged” employees hovers around 70% -- a statistic that hasn’t really changed in the past twelve years!
In previous blogs, we’ve talked about employee engagement – its impact on companies and what can be done about it.
But the real question is why, despite an improving economy, workplace perks like flex time and telecommuting, and major investments in mobile and productivity tools, do American workers continue to feel so disenchanted at work?
Part of the answer could be the dramatic increase in “work about work.… Read more »