Getting Started with Socialcast: Groups
Last week we made all the features of the enterprise version of Socialcast free to communities up to 50 users and the response has been huge. We’ve seen a drastic increase of new sign-ups and with it a new awareness of the deeper features of enterprise social. For everyone that signed up – welcome – we’re excited to help transform the way you work.
So now what?
To get the most out of Socialcast you’ll want to get started with group (assuming you’ve signed up for your community and invited your coworkers) groups are the next step to organizing your community. By setting up some loose structure around your communities you’ll have more relevant discussions and get more out of Socialcast. In fact, in our high performing communities, more than 70% of conversations take place in groups.
What’s a group?
A group is a dedicated place to connect with the people you work with around a shared topic. Groups can be oriented around a project, team, topic, or interest. For example, here at Socialcast our groups include: product (Socialcast), our office (7th Floor) and teams (e.g. Socialcast marketing). Each group draws out a different type of discussion, even though there’s crossover among the people involved there’s different information and value in each one.
Any user can start a group, quickly getting up and running with one of the three types:
- Private – for closed conversations with an invite-only guest list
- Public – Open discussion spaces where anyone can join the conversation
- External – These groups are restricted-access workspace to allows external partners to collaborate in a secure space
An easy way to start is look at your existing email distribution lists for some ready-made group suggestions. But don’t limit yourself to traditional email lists – think about how social’s passive engagement model can draw in unknown experts and set up your groups to take advantage of the new way of communicating.
Once you’re off and running you’ll get a better sense of what kind of groups work best for your community and how to get the most out enterprise social. Let us know if you have question in the comments below or via Twitter @socialcast